Remote and hybrid work is no longer the exception but an accepted part of work culture. According to Forbes, almost 13% of full-time employees are fully remote, with 28.2% working a hybrid model, which allows staff to be spread worldwide. The need for digital collaboration in such an environment is undeniable, with real-time communication breaking down barriers, improving efficiency, and fostering innovation.
However, this speed often comes at the expense of security. In the rush to collaborate and share, essential security checks can be inadvertently bypassed, creating a fertile ground for malicious actors to exploit vulnerabilities. The features that make these tools attractive for rapid collaboration—ease of use, accessibility, and seamless sharing—can also be their Achilles’ heel when not wielded with caution.
In this blog, we explore one recent instance where cybercriminals exploited the trust of collaboration and provide ways to mitigate such a threat in the future.
The Silent Threat in Rapid Collaboration
Rapid collaboration tools often operate on an implicit foundation of trust. Users, believing in the tool’s integrity and the goodwill of their colleagues, may not second-guess the authenticity of information or the safety of shared links and files. While crucial for smooth operations, this inherent trust can introduce psychological and organizational vulnerabilities. From a psychological standpoint, employees may become complacent, overlooking potential red flags in communications. Organizationally, the widespread adoption of these tools without adequate security training can make businesses susceptible to sophisticated phishing campaigns, data breaches, and other cyber threats. It’s a delicate balance between fostering a culture of trust and ensuring that this trust isn’t misplaced or exploited.
Storm-0324’s Modus Operandi
Storm-0324’s attack gives an intricate view into the cyber-attack schematics using collaborative platforms as a weaponized conduit, infusing urgency into the conversation around fortifying cyber defenses in collaborative ecosystems.
- Initiating the Attack via Phishing:
- Storm-0324 employed a highly potent yet subliminally discrete entry strategy: utilizing the trusty collaborative vessel of Microsoft Teams to launch their initial attack.
- The attack was instigated with deceivingly genuine-looking phishing lures, masquerading as authentic collaboration requests or shared files, thus laying down a veil of legitimacy that ensnared unsuspecting users into the strategic trap set by the attackers.
- The finesse of this initial stage was amplified by the timeliness of the attack; Storm-0324 pounced with unnerving precision soon after security vulnerabilities were unearthed and publicized, demonstrating adaptability and a capacity to exploit emergent security gaps with immediacy and strategic depth.
- Transition to SharePoint:
- The second layer of the attack didn’t solely tether itself to Teams but brought SharePoint into the fray, intertwining the assault within a network of collaborative platforms and thereby amplifying its reach and destructive potential.
- SharePoint was not merely a secondary platform but a meticulously chosen arsenal due to its intrinsic connectivity with Teams. It provided a conduit through which the attack could seamlessly traverse across platforms, broadening its impact radius.
- Weaponizing Files with Malicious Payloads:
- Files, typically viewed as innocuous or essential entities within collaborative spaces, were weaponized as carriers for malicious payloads.
- These files were hosted on SharePoint, an ostensibly secure and widely utilized platform, tricking users with a false sense of legitimacy.
- Unwary users, entwined in what they believed to be legitimate collaborative endeavors, accessed these files, unwittingly becoming conduits for deploying the malicious payloads into their respective systems.
- Compromising Systems and Enabling Deeper Infiltration:
- Once accessed, the malignant contents of the files seeped into the user’s systems, not merely compromising them but essentially commandeering them as springboards for deeper, more insidious infiltrations or potential data breaches.
- With its multi-staged and multi-platform approach, the attack didn’t merely compromise systems in isolation but instead crafted a web through which the malcode could cascade through interconnected systems and networks, thereby amplifying the potency and impact of the assault.
The precision, adaptability, and layered intricacy of the Storm-0324 attack underscore a harrowing realization: the platforms that have become quintessential to our collaborative endeavors also double as potential vectors for cyber-attacks.
Hidden Dangers in Trust and Collaboration
One of the ways that the trust of collaborative software is abused is within the shared files. Often, threats are embedded within files that, on the surface, appear benign or come from seemingly trustworthy sources. When the file is opened, these threats execute code that installs rootkits, keyloggers, ransomware, and other malicious software. Simply by opening files, users inadvertently create ways for cybercriminals to bypass strong organizational security controls. This vulnerability is further exacerbated by the inherent psychology of trust that users place in rapid collaboration tools, leading to potential organizational vulnerabilities.
The Storm-0324 attacks exploited this trust by pointing users to SharePoint files that they would assume were safe. Users had no reason to scrutinize the links, and launching the threat turned collaboration tools into vectors for breaches.
Defending collaboration involves adopting a holistic approach to safeguard the digital platform while allowing seamless collaboration. Making this shift requires solutions that do not require user thought or intervention and offer automatic protection. It needs to ensure that shared files are free of dangerous content and that links shared cannot lead users astray to hazardous locations.
Antivirus Builds a Foundation
Antivirus software is a primary line of defense in identifying and neutralizing various cyber threats. Scanning shared data for known malicious patterns is an essential safety net against potential infections. However, while antivirus solutions offer numerous benefits, they also have inherent limitations. Specifically, they might struggle to detect and respond to zero-day exploits—newly discovered vulnerabilities that haven’t yet been cataloged or patched. This creates a gap in protection that cybercriminals can directly exploit by creating new exploits or modifying old ones to appear different from those known by the AV solution.
To help automate the security process, Content Disarm and Reconstruction (CDR) integrates via API behind the scenes, focusing on “sanitizing” files and eliminating potential threats by rebuilding from known safe components while ensuring that the file’s primary functionality remains intact. This method offers an added layer of protection by stripping away any embedded malicious content before it even reaches the user. All files shared through the platform get automatically sanitized en route, reducing the risk of rapidly propagating dangerous files.
However, a notable challenge lies in maintaining visibility throughout the process. While CDR rebuilds from known-safe components, it does not identify what threats exist inside it like AV does.
Integrating AV and CDR: A Dual-Layered Shield
Combining AV’s speed and reliability with CDR’s innovative approach offers an unparalleled defense mechanism. The synergy of these two tools ensures a safer collaboration environment. While CDR effectively targets and neutralizes most zero-day and previously unseen threats by sanitizing files, AV swiftly detects and counteracts known threats. Moreover, when AV is applied to historical file data, it provides a comprehensive record of threats intercepted by CDR, offering insight into its efficacy. This two-pronged strategy bolsters the defense of shared files and links, making it an indispensable approach for modern security protocols.
Votiro Invisibly Protects Collaboration
Votiro goes beyond being a mere CDR solution, standing as a formidable barrier against malicious codes lurking in files. With a tri-fold defense combining detection, protection, and analysis, Votiro crafts a fortress against covert threats by amalgamating the powers of AV, CDR, and retrospective analysis within a singular solution.
Votiro’s protection stems from an API-driven foundation effortlessly melding into existing business operations. This seamless integration with existing technologies ensures organizations are instantly shielded from the lurking shadows of malware threats while keeping the technology solutions that run their organization.
Contact us today to learn how Votiro sets the bar to prevent hidden threats in files so that your employees and systems remain secure while maintaining productivity. And if you’re ready to try Votiro, start today with a free 30-day trial.